Training purpose selection is required.
Training plan selection is required.
Link to Course Abstract
This 3-day instructor-led workshop provides the knowledge and critical skills necessary to administer BMC Remedyforce, with major focus placed on Administration, Incidents, Knowledge Management, Tasks, Broadcasts, Change Management, Problem Management, Service Request Management, Self Service, CMDB, Service Level Management, and Reporting and Dashboards.
Important Note: The BMC Certified Associate: Remedyforce Online Exam is included with the BMC Remedyforce: Fundamentals for Administrators - Part 2 course. Taking the exam and pursuing certification is optional.