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Remedy with Smart IT sets a new standard for the modern workplace with an intuitive, social, and mobile service desk experience to enable a more knowledgeable and collaborative workforce organized around IT roles. Companies deploying and using Remedy with Smart IT realize full value only when their solution is effectively implemented and administrated.

The BMC Certified Associate: Helix ITSM - Smart IT 19.x Online Exam Certification Exam will validate the technical competencies needed to successfully configure and administer out-of-the-box (OOTB) baseline functionality for Remedy with Smart IT.

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