Training purpose selection is required.
Training plan selection is required.
This online course is designed for BMC Remedyforce staff users. This self-paced course introduces participants to the features of Incident Management and Problem Management.
This course explains the concepts and procedures of Incident Management and Problem Management. These concepts and procedures will help staff users to create, manage, and work with Incidents, Tasks, Broadcasts, and Problem records in BMC Remedyforce.
Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
Link to Course Abstract