Training Details

BMC Remedy Smart Reporting is an easy-to-use report writer for non-technical users, delivering drag-and-drop simplicity for formatting and data selection. It is designed to reuse components, such as Source Connections and Views. This two-day course provides students with the information and hands-on lab exercises for administering BMC Remedy Smart Reporting.

This course is applicable primarily to the Administrators who are responsible for onboarding, offboarding and configuring BMC Remedy Smart Reporting. The learners will be guided on how to manage content, work with views, optimize product performance, troubleshoot, and perform other administering tasks.

Important Note: The BMC Certified Associate: Helix ITSM - Smart Reporting 19.x examination is included with the BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Administering course. Taking the exam and pursuing certification is optional.

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