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BMC Helix Digital Workplace offers two applications, Digital Workplace and Digital Workplace Catalog. BMC Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. Employees can use any supported mobile device or desktop browser for self-service, to enter trouble tickets, and to contact IT. With BMC Digital Workplace Advanced, employees can monitor the status of services and schedule appointments to meet with IT.

This course provides students with the information and hands-on lab exercises they need to begin configuring and administering BMC Digital Workplace for the Advanced license.

Note: The BMC Digital Workplace Catalog concepts applicable for the Advanced product license are covered in the following courses:

  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 1
  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 2
  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 3

Important Note: Virtual lab exercises and instructor appointments are included in this course. These elements are time based. Refer to the Course Abstract or your Registration Confirmation email for complete details. Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.

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