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BMC Helix Digital Workplace offers two applications, BMC Helix Digital Workplace Advanced and BMC Helix Digital Workplace Catalog. BMC Helix Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. Employees can use any supported mobile device or desktop browser for self-service, raise trouble tickets, make appointments to meet, and contact IT. Administrators can rebrand the application, set up impersonation, set up locations, floor maps, and assets, monitor the status of services, create reports, create broadcasts for user groups, schedules, and locations, customize notification templates, set up alternate approvals and work with logs for troubleshooting. This instructor-led course provides students with the information and hands-on lab exercises they need to begin configuring and administering BMC Helix Digital Workplace for the Advanced license.

Note: Currently, the BMC Helix Digital Workplace catalog features are covered in the following courses:

• BMC Helix Digital Workplace Catalog 22.x: Fundamentals Concepts (WBT)

• BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 2

• BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 3

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