Training purpose selection is required.
Training plan selection is required.
Link to Course Abstract
This two-day course focuses on the responsibilities of administrators. The course introduces the learners to the key features and functionality of the BMC Helix ITSM - Smart Reporting application. Also, the learners will gain hands-on experience in the various administrative tasks related to the application.
This course is applicable primarily to the administrators who are responsible for onboarding, offboarding and configuring BMC Helix ITSM - Smart Reporting. The learners will be guided on how to manage content, work with views, optimize product performance, troubleshoot, and other administering tasks.
Important Note: The BMC Certified Associate: Helix ITSM - Smart Reporting 19.x Online Exam is included with the BMC Helix ITSM - Smart Reporting 19.x: Fundamentals Administering (ASP) course. Taking the exam and pursuing certification is optional.
Virtual lab exercises and instructor appointments are included in this course. These elements are time based. Refer to the Course Abstract or your Registration Confirmation email for complete details. Access to the course content/recordings expires one year (12 months) from the date of registration.