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Welcome to the BMC Remedyforce Summer 2014: Service Level Management course.

This online course explains the Service Level Management features in BMC Remedyforce. Additionally, this course explains the concepts and procedures related to agreements and service targets. These concepts and procedures will help staff users and change managers to create agreements and configure service targets in BMC Remedyforce.

Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration.