Training Details

BMC Remedy Smart Reporting is an easy-to-use report writer for non-technical users, delivering drag-and-drop simplicity for formatting and data selection. It is designed to reuse components, such as Source Connections and Views. Advanced features like Automated Insights can be used to gain more proficiency for report creation.

The BMC Certified Associate: Helix ITSM - Smart Reporting 20.x for Administrators Online Exam will validate the technical competencies needed to successfully onboard, configure and administer the baseline functionality for Helix ITSM - Smart Reporting.

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