Training purpose selection is required.
Training plan selection is required.
This course introduces the learners to the key features and functionality of the BMC Helix ITSM Smart Reporting application. This course primarily focuses on describing the basic reporting concepts for BMC Helix ITSM Smart Reporting users.
It also provides information related to various Smart Reporting components such as reports, dashboard tabs, storyboards, and stories. Additionally, it describes all the important console elements and provides details about various reports available out of the box.
This course is applicable primarily to Report Consumers & Collaborators, Personal Content Writers, Public Content Writers, and Dashboard Consumers.
Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
Link to Course Abstract