Training purpose selection is required.
Training plan selection is required.
BMC Action Request (AR) System provides the foundation for BMC Helix ITSM. It enables you to automate business processes without learning a programming language or using complex development tools. In this course, you learn how to administer AR System 20.x. You will understand the tasks of an AR System administrator, from managing user access to maintaining an application.
After a review of the knowledge and skills learned in the BMC AR System 20.x: Fundamentals Administering - Part 1 (WBT) course, you will dive into deeper concepts and technical aspects of AR System. This course provides students with the information and hands-on lab exercises for administering AR System.
Important Note: The BMC Certified Associate: AR System 20.x for Administrators Online Exam is included with the BMC AR System 20.x: Fundamentals Administering - Part 2 (ASP) course. Taking the exam and pursuing certification is optional. Virtual lab exercises and instructor appointments are included in this course. These elements are time based. Refer to the Course Abstract or your Registration Confirmation email for complete details. Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
Link to Course Abstract