Training Details

This 5-day instructor-led training provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core, with major focus placed on installation, preferences, configuration options, reporting, address book management, knowledge base, and self-service.

Important Note: Included in this course is the BMC Certified Associate: FootPrints Service Core 20.x for Administrators Online Exam. Taking the exam and pursuing certification is optional, however all students enrolled in the BMC FootPrints Service Core 20.x: Fundamentals Administering course are automatically enrolled in the exam. Those who pass will receive the title of BMC Certified Associate: FootPrints Service Core 20.x for Administrators.

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