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Training plan selection is required.
BMC Helix Business Workflows is a cloud-native, case management solution for lines of business. The solution enables organizations to define and automate case resolution through workflows, offers a service catalog to end users, and manages and resolves cases across lines of business.
This course introduces the learners to the key features and functionality of the BMC Helix Business Workflows application. It also explains how to create and update cases and work with tasks and knowledge articles.
Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
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