Training purpose selection is required.
Training plan selection is required.
Helix ITSM - Smart IT sets a new standard for the modern workplace with an intuitive, social, and mobile experience to enable a more knowledgeable and collaborative workforce organized around IT roles.
This course gives Smart IT Knowledge Management users an understanding of how to create, review, and use knowledge articles in Smart IT.
Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
Link to Course Abstract