Training purpose selection is required.
Training plan selection is required.
BMC Helix delivers cognitive service management that is fast, accurate, cost effective and is available to run on your choice of cloud, in a hybrid model, or in your own data center. The BMC Helix solution’s cognitive capabilities, meanwhile, can help reduce support costs. For example, intelligent Virtual Agents can handle user queries and questions. Additionally, the BMC Helix solution provides tools for managing and monitoring multi-cloud solutions.
In this course, we will introduce you to the configuration and use of the BMC Helix Virtual Agent that makes it easy for employees to access IT information and services using natural language, across any channel they choose, without even leaving their current application.
This course offers closed captioning in five additional languages: French, Spanish, German, Portuguese and Italian. The multi-lingual closed captioning is generated using artificial intelligence(AI) and machine translation so that more customers can benefit from our courses.
Important Note: Self-Paced Training (SPT) courses are comprised of a course instructor video that includes a demonstration of recorded lab exercises. To request eBooks and labs for the SPT course, follow the instructions contained in the Introduction Module contained in the SPT course. Please note that each Enterprise Education Subscription Customer has access to a limited number of eBooks and labs for Self-Paced Training. Refer to BMC Education Services' Policies, Terms and Conditions. Access to the course recording expires on the expiration date of the subscription.
Link to Course Abstract