Training purpose selection is required.
Training plan selection is required.
Service Operations, or ServiceOps, is the convergence of service and operations management. It brings together data, tools, and processes for seamless integration. With the BMC Helix platform, you can discover how generative AI
empowers ServiceOps on a unified platform by enhancing productivity, delivering actionable insights, and driving automation like never before.
This course covers the basic concepts of ServiceOps and its significance in modern IT operations. It teaches how to define IT Operations Management (ITOM) and its core functions and explores the essentials of IT Service Management (ITSM) and its critical role in delivering high-quality IT services.
Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
Link to Course Abstract