Training purpose selection is required.
Training plan selection is required.
BMC Helix Business Workflows is a cloud-native case management application for all lines of business. It provides services to employees in a scalable, managed, and automated way. Built on BMC Helix Innovation Studio, it provides the ability to create automated workflows without writing code and tailor the user interface to meet the organization's need.
In this course, you will learn about the basic concepts of BMC Helix Business Workflows. You will also learn about configuring a line of Business cases, and templates. In addition to this, you will understand how to use BMC Helix Digital Workplace Catalog Service Requests to automatically create cases. You will also learn about questionnaires, dynamic case fields, implementing business processes.
This course offers closed captioning in five additional languages: French, Spanish, Deutsch, Portuguese and Italian. The multi-lingual closed captioning is generated using artificial intelligence (AI) and machine translation so that more customers can benefit from our courses.
Important Note: Self-Paced Training (SPT) courses are comprised of a course instructor video that includes a demonstration of recorded lab exercises. To request eBooks and labs for the SPT course, follow the instructions contained in the Introduction Module contained in the SPT course. Please note that each Enterprise Education Subscription Customer has access to a limited number of eBooks and labs for Self-Paced Training. Refer to BMC Education Services' Policies, Terms and Conditions. Access to the course recording expires on the expiration date of the subscription.
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