Training Details

BMC Helix Digital Workplace offers two applications, Digital Workplace and Digital Workplace Catalog. BMC Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. Employees can use any supported mobile device or desktop browser for self-service, to enter trouble tickets, and to contact IT. With BMC Digital Workplace Advanced, employees can monitor the status of services and schedule appointments to meet with IT.

This instructor-led course provides students with the information and hands-on lab exercises they need to begin configuring and administering BMC Digital Workplace for the Basic license.

Note: The BMC Digital Workplace concepts applicable for the Advanced product license are covered in the following courses:

BMC Helix Digital Workplace Advanced 20.x: Fundamentals Administering
BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 1
BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 2
BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering - Part 3

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