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Welcome to the BMC Remedyforce Summer 2014: Service Request Management course.

This online course explains the Service Request Management features in BMC Remedyforce. Additionally, this course explains the concepts and procedures related to Service Requests. These concepts and procedures will help staff users and change managers to create Service Requests in BMC Remedyforce by using Request Definitions.

Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration.