Training purpose selection is required.
Training plan selection is required.
BMC Action Request (AR) System provides the foundation for BMC Helix ITSM. It enables you to automate business processes without learning a programming language or using complex development tools. In this course, you learn how to administer AR System 22.x. You will understand the tasks of an AR System administrator, from managing user access to maintaining an application.
This course will help you dive into deeper concepts and technical aspects of AR System. It also provides students with the information and hands-on lab exercises for administering AR System. This course combines classroom instruction with laboratory exercises to guide students through the basic concepts of the BMC AR System. Students will develop skills in product administration.
Important Note: Self-Paced Training (SPT) courses are comprised of a course instructor video that includes a demonstration of recorded lab exercises. To request eBooks and labs for the SPT course, follow the instructions contained in the Introduction Module contained in the SPT course. Please note that each Enterprise Education Subscription Customer has access to a limited number of eBooks and labs for Self-Paced Training. Refer to BMC Education Services' Policies, Terms and Conditions. Access to the course recording expires on the expiration date of the subscription.
Link to Course Abstract