Training Details

This 5-day instructor led training provides the knowledge and critical skills necessary to administer BMC FootPrints Service Core 12.x, with major focus placed on installation, preferences, customizations, reporting, address book management, knowledge base, and self-service.

IMPORTANT: Included in this course is the examination for BMC Certified Associate: FootPrints Service Core 12.x. Taking the exam and pursuing accreditation is optional, however all students enrolled in the BMC FootPrints Service Core 12.x: Administering course are automatically enrolled in the exam.

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