Training purpose selection is required.
Training plan selection is required.
BMC Remedyforce is a cloud-enabled service desk with an easy-to-use interface that suits the service needs of many departments.
This course explains the concepts and procedures of Service Level Management. These concepts and procedures will help Change Managers to create and manage agreements and configure service targets in BMC Remedyforce.
Important Note: Access to the course content/recordings expires one year (12 months) from the date of registration or if a subscription is used to register, access expires on the expiration date of the subscription.
Link to Course Abstract